My experience with EL AL on Monday was, in a word, awful.
The flight itself was fine. Not to toot my own horn, but I’m sort of a pro when
it comes to long flights. However, I felt far less than welcomed into Israel
and that feeling is lasting much longer than I would like it to. A large part
of that has to do with the entirely unnecessary and redundant security measures
I had to endure because, from what I can infer, I am something of a threat to
Israeli security according to EL AL. (Disclaimer: I really am not a threat to anyone’s security,
honest.)
So I arrived at Terminal 4 of JFK at 3PM, three hours early
for my 6PM flight to Tel Aviv. My mother wanted to make sure I got through
security, as did my dad, so they accompanied me into the building. I walked up
to the EL AL desk, to be met by a relatively stern looking woman standing
behind a music stand. She did not greet me or tell me what to do. I started to
fumble, which was probably my first mistake. It was only after a couple minutes
of my patent awkwardness that she gave me a direction: “I need to see your
passport.”
I showed her my passport, and the questioning began, only to
continue for the next fifteen minutes. “Where are you going in Israel? How long
will you be there for? Do you know anyone in the country?” I told her the
truth: “I am going to visit my boyfriend for a week in a village called Neve
Shalom.” But that response garnered a whole new set of questions including,
“How long have you known your boyfriend? What is his name? What is he doing in
Israel?” Then I mentioned that I would be going to India for the semester after
my week in Israel, which made her ask how I was able to take the time off from
my studies to visit my boyfriend.
She suspiciously eyed my baggage, too. As I've mentioned, I’m going to India for a semester after this week in Israel, and my
program was very strict about the kind of baggage I was supposed to bring. The
directives from SIT were simple: Pack light and pack in a backpack. Then the security
woman then stunned me with her frankness. “We’re very concerned about bombs.
That seems like a light bag for four months travel. Do you have any sharp items
in your bag?” At this point, I was shaking, entirely convinced that I was not
going to be allowed on the flight. I should point out that these fears were
entirely irrational since I am not an international criminal and was not – and
am not – harboring any dangerous substances. (Seriously. Check my pockets.) She
finally was satisfied with my answers and escorted me to the ticketing booth
and handed me a boarding pass. I thought I was free to get on my merry way, but
she then took all of my bags – including my carry-ons – and told me to meet her
at security in an hour.
I don’t know what I would have done if my parents hadn’t been with me. We sat for an hour drinking coffee at the Au Bon Pain downstairs, and we talked about what had just happened. They shook their heads, saying they had never seen such intense questioning and none of us could figure out why I was singled out.
When we returned to the security counter, I was told to say
good-bye to my parents because I would have to be escorted through JFK.
Apparently, I’m such a security threat that I need my own personal escort from
EL AL Airlines to make it through JFK and onto an airplane. My mother was, in a
word, outraged. But we said good-bye and I was taken into a back room of the
airport.
Fortunately, I wasn’t alone. There was another man with me.
He wasn’t much older than me, maybe in his mid-twenties. His name was Michael
McSomething-or-Other, and he was a gallery manager for an Israeli artist. We
sat in this back room, unsure of the protocol. I will say that EL AL has an
interesting taste in DVDs. In the waiting area, there was a television mounted
to the wall with a choice of three videos to enjoy while they check your
belongings and test you for explosives residue – Elvis: Number One Hits, The
Beatles: Number One Hits and (my personal
favorite) The Hits of Queen. I
debated putting this last video on but decided against it, trying to decide
what kind of message I would be sending by watching Freddy Mercury dance.
Shockingly (and I say that with the utmost sarcasm), neither
of us were harboring dangerous materials and our iPhones weren’t secretly
weapons of mass destruction. But the fun didn’t end there! In order to ensure
that our bags were completely secure, we had to be escorted through TSA
security by another EL AL employee. That, I will admit, was sort of bomb. (Pun
intended.) We skipped not only the general boarding line but also the first
class line. Michael and I were not allowed to stop at any of the stores,
because then our luggage would no longer be secure. Our escort did, however,
kindly offer to take us to the duty-free shop to give us the opportunity to buy
some perfume or cigarettes. Neither of us took him up on that offer.
We waited at the gate with a different EL AL representative
and then we were shuffled onto the plane before any other passengers by yet
another airline employee. I even got on the plane before an ancient woman in a
wheelchair, which just doesn’t seem right since I’m only 20 and have full usage
of my limbs.
After I was finally seated, I started to rummage through my
carry-ons and realized how thoroughly the airline’s security had gone through
my bags. My prescription medications were in a different pocket, and my laptop
and camera chargers were out of their neatly packed bag, only to be tangled up
with my iPhone and camera cords. I began to panic because I couldn’t find the
Flip camera that Tufts lent me, only to realize that it was in a totally
different bag.
This all happened before I even arrived in Israel itself. I
won’t even go into the questioning I got at Israeli immigration or the fact
that my luggage was completely unlocked and entirely unpacked, presumably by EL
AL security, when I got it at the baggage carousel.
I wish I knew why the airline had the right to so intensely
question me in the first place. Is there a law that makes this kind of
treatment by an airline permissible? Did I happen to unknowingly check a box
when I bought my plane ticket that gave my consent to have all of my belongings
picked through one by one? More importantly, why were Michael and I picked out
of the entire flight? I will say that the only trait that Michael and I had in
common was that we had no cultural ties to Israel. I just happen to be dating a
Jewish boy, and Michael just happens to work for an Israeli artist.
I’m not trying to call discrimination here, but there was something
supremely uncomfortable about being pulled out of the line. I am in Israel now,
and I feel like I need to be constantly on guard. That is a shame, especially
since I was so excited to come here for the first time. I wanted to be a
participant in the culture, but with this kind of treatment, it’s hard not to
feel like a complete outsider. In fact, it’s challenging to motivate myself to
truly learn about what this country has to offer when I have this resentment
about not being of the culture, of feeling discriminated against for something
I have no control over. How can a country or a culture hope to engender goodwill abroad when it acts so warily toward foreigners?
But maybe it’s just a lingering paranoia from this
disturbing airline experience (especially since the airline’s motto proudly
proclaims, “It’s not an airline, it’s Israel"). I will say that I’m not
looking forward to going back to Ben Gurion Airport. Something tells me that
Israeli security won’t be nearly as accommodating as those in New York.
Sorry you had such a tough security check. As I am sure you are aware security is of the utmost importance for ANY airline, especially after 9/11. As for security to/from Israel, it is controlled by the Israel Government not the airline and is generally very tough because no other country has had as many security threats as Israel. It is a country constantly under threat whether from cyber attacks, on its' borders, or from inside its own country - FACT! so a little bit of extra caution should make it a safer place for all visitors - you are just one of the unfortunate people on the receiving end of the extra security measures.
ReplyDeleteI can tell you as a regular traveller to Israel I would much rather they were in place than not at all, even at your inconvenience. I am sure you will agree after taking the time to reflect on your experience that at the end of the day, you boarded your flight, were spoken to with courtesy at all times, and were even offered the chance to do your shopping before your flight. In fact I would say you were given royal treatment!
I appreciate your comment and I understand security concerns, but that doesn't answer the question as to why I was specifically chosen. Maybe it was a random check, but considering the intense scrutiny I was put under at check-in and the fact that the one other passenger who was also flagged was not Jewish makes me question the complete arbitrariness of the decision. I think that many countries - the United States included - take many actions in the name of homeland security, but that does not mean that all of these actions or decisions are entirely just or necessary. This was my experience, and I wanted to share what I thought about the process.
DeleteOnce when I flew through JFK I was stopped and asked why I have an Australian passport that says I am born in South Africa but it was issued in London. The answer I gave was thus (no attitude, just a plain a simple answer). Because I was born in South Africa but grew up in Australia and I had my passport renewed when I was travelling for a few months in the UK.
ReplyDeleteI was taken into a side room, searched, questioned for two hours and kept waiting for many hours more. Something about the passport or answer didn't sit within the confines of "normal" or maybe it was random. But I was treated with dignity, offered drinks and a comfortable chair to sit on, the connecting flights I had missed were rescheduled for me without question or penalty and after a while (and what I assume were rigorous behind the scenes security checks on my passport) I was let go.
And yet I still think it was only just and fair and I would rather they have the security checks in place than not, otherwise we would be prone to many more attacks such as the ones that occurd on 9/11.
It's all about perspective my dear!